I realize that it might be some time before USAIR and American program will be synched. But, there isn't any reason for your agents to be so disconnected.
I've experimented with, with out achievement to succeed in your purchaser service department. I misinterpret the flight time on your flight 3530 and wish to vary it. I attempted calling within just five minutes of booking this flight but have had no response.
I have flown your airline two times in the last twelve weeks and had one particular dude that actually works for me to fly previous 7 days on the non cease flight you guys can’t even obtain a non quit flight punctually.
New flight from Austin to Ft Myers on which I had asked for wheelchair help didn't supply any jetway support and Certainly absolutely nothing in Ft Myers from airplane to baggage claim and NOONE to ask.
My partner and I have been booked for honeymoon to NYC on Nov nine, 2015. Document locator: VDEURG. Over the working day we were being to go away, Our flight #4378 was cancelled as a consequence of no crew. We were being booked for afterwards flight #5738, costing us a 50 percent working day of holiday vacation. The 2nd flight was then cancelled as a consequence of upkeep problem. Quite a few alternate options had been provided but nothing at all that may get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Situations Sq. at $317 an evening that were non-refundable as it absolutely was below 24 hours. We ere made available a flight to Dallas that might get us out of Pensacola late but provided that we drove one hour absent to Fort Walton Beach airport. We took it, obtained in late and remaining soon after 4 hrs snooze the following day. That Price us yet another $177.00 in hotel costs. My husband’s baggage in no way arrived in Dallas as we have been promised it would- mine took above one hour to find mainly because it was not on the carousel with the remainder of the flights luggage, We obtained into NYC per day following our honeymoon was to get started on, with lots of stress and price.
On Dec. fifth my wife, Tamar and buddies Keith and Janet Burd and I ended up getting back from a 7 working day cruise on Superstar Cruise Strains. We ended up scheduled to return from Miami to Louisville, KY via Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we ended up vulnerable to lacking our connecting flight out of Charlotte. The ticket agent confident us that we might have an abundance of time to help make the relationship in Charlotte. Well, the flight obtained later and later plus the ticket agent then told us that we would have to make any connecting flight adjustments in Charlotte. Once the aircraft ultimately arrived and all passengers boarded, there was One more delay as a result of mechanical challenges. Then, the flight was cancelled and we ended up explained to to return towards the gate where an agent would rebook us. Alright so…..a hundred and fifty passengers with just one agent !
My American Close friend purchased tickets on my behalf but I have acquired no details from you. I haven’t received any “variety†from you — how am I suppose to select up my ticket at Narita airport?
I used to be a passenger on yor flight AA2016 away from Phil. airport on 4/9/sixteen and return flight AA1755 from Atl. airport again to Phila. on four/10. My ticket was for an aisle seat with wheelchair aid as a consequence of my handicap. Over the flight out of Phila., I had an aisle seat. The younger Woman occupying the window seat was so significant she couldn’t fasten her seatbelt. She promptly fell asleep and began snoring loudly which ongoing for the entire flight. On the flight back again, I had my boarding move was for a regular seat. I tried to alter seats in the kiosk , since it indicated there were further seats in the leading cabin area without good results. My son and daughter-in-legislation were denied gate passes to help me get all the way down to the airplane as well as ticket agent was truly uncomfortable. I attempted to official website update on the boarding desk, then younger man indicated my ticketwas for handicap in his Personal computer, he claimed the cabin seats were readily available and attempted to improve me but without having results. After i bought back again into Phila., I waited Nearly forty minutes to receive from your plane to baggage. This was quite possibly the most humiliating and demeaning knowledge I have at any time experienced. In the event the wheelchair last but not least arrived, the woman commenced complaining about being forced to press me. She couldn’t obtain the wheelchair up the elevation.
Charlestown to Akron worst boarding working experience ever. Gate 38 b. A greyhound bus terminal is best run. Very good luck on the new Professions
i obtained a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and had dr. Observe to verify when getting in touch with 1 of your respective agents I had been advised though the credit history is fo r130.
I approached the agent because of the identify of “Susan A†and greeted her with a “Fantastic Morning!†Her reaction was a blank stare like I had no enterprise staying there then a glare when I questioned her if she was accessible.
Are family would appriciate if some a person could Make contact with us in regards of my fathers Demise benifits or his retirema.
I not only needed to squander $fifty in baggage charges, but I expert Awful landing by your pilots, particularly crowded and modest planes, impolite flight attendants, and complete imbeciles that handled my baggage mainly because they clearly ended up illiterate and will not browse “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I had some extremely constructive information to provide them with to stay away from this Later on, but was not able to ascertain connection with them.